Privacy Policy

ZeroTrace values your privacy and is committed to protecting your information. By using our services, you consent to our latest Privacy Policy. ZeroTrace reserves the right to revise this policy at any time, with changes effective immediately upon posting. Please review this page regularly.

ZeroTrace services are not intended for children under 13 (or 16 in the EU/EEA). We do not knowingly collect information from children. If you believe a child has provided us with data, contact us for immediate removal.

• Account data: email, username, hashed passwords.
• Usage data: device info, access times, dashboard activity, log data.
• Support: communications, warranty claims, troubleshooting logs.
• We do NOT collect sensitive data (government ID, financial info) unless legally required.

We use cookies and similar technology only as needed for service delivery and security. No third-party advertising or tracking cookies are used. You can manage cookies in your browser.

• Provide and maintain dashboard/account functionality.
• Ensure security, prevent fraud, and meet legal obligations.
• Process warranty/support/service requests.
• Improve products/services (aggregate, anonymized analytics only).

ZeroTrace never sells your personal data. We only share it with trusted third-party processors when necessary to provide/secure our services.

We use industry-standard security and encryption to protect your data. While we strive for security, no method is 100% secure, and you use our services at your own risk.

• Access: Request a copy of your data.
• Rectification: Correct inaccurate/incomplete data.
• Erasure (“right to be forgotten”): Request deletion, subject to legal requirements.
• Restriction: Limit processing in certain cases.
• Objection: Object to processing for marketing/other purposes.
• Portability: Obtain your data in portable format.
• California residents: Additional CCPA rights apply; ZeroTrace does not sell data.

ZeroTrace does not use automated decision-making or profiling that legally or significantly affects users. If this changes, we will notify you and provide opt-out rights.

Your data may be transferred outside your country. All transfers comply with relevant law (e.g., Standard Contractual Clauses for the EU/EEA).

We retain data only as long as necessary to deliver services, comply with law, resolve disputes, and enforce agreements. Data is deleted or anonymized when no longer needed.

We may disclose your data if required by law, legal process, or to protect our rights, users, or the public. We challenge overbroad/inappropriate requests where possible.

We reserve the right to update this Privacy Policy at any time. Changes are effective immediately upon posting for new users and after notice for existing users. Continued use of ZeroTrace means you accept the latest version.