Data Retention Policy

ZeroTrace implements automated data retention policies to ensure that temporary data is not stored indefinitely. Our database cleanup process runs regularly to delete expired data based on predefined retention periods.

This policy outlines the specific retention periods for different types of data stored in our systems. Only data with expiration policies is covered here; data without defined retention periods is maintained according to other operational requirements.

Our database cleanup process is implemented using a systematic approach that evaluates records against their retention criteria. The cleanup routine examines various tables and removes data that has exceeded its retention period.

Technical Implementation:

The cleanup process uses the runAllCleanups function, which executes multiple cleanup operations across different database tables. Each cleanup operation specifies:

• Model - The database table being cleaned
• TimeField - The timestamp field used to determine age (typically created_at or expires_at)
• OlderThan - The retention period after which data is deleted
• ConditionField/ConditionValue - Additional conditions for deletion (optional)

The following data types are automatically deleted according to these retention periods:

Infrequent Backups

Database backups are performed infrequently and are primarily used as a precautionary measure during server updates, maintenance windows, or infrastructure changes.

Backups are not created on a regular schedule and should not be relied upon for data recovery purposes.

This retention policy covers only data that has defined expiration periods. Other data types stored in our database that do not have automatic deletion policies are not covered by this document.

Data without expiration policies may include:

• User account information
• Product and license ownership records (permanent)
• Transaction history and purchase records
• Administrative and audit logs
• System configuration data

For information about how we handle these types of data, please refer to our Privacy Policy and Data Processing Agreement.

While automated retention policies handle temporary data, you maintain rights over your personal information under applicable privacy laws (GDPR, CCPA, etc.).

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal retention requirements)
• Request data portability
• Object to processing of your personal data

To exercise these rights, please contact us at admin@zerotrace.pw.

If you have questions about our data retention practices, backup policies, or would like more information about how we handle your data, please contact us:

This Data Retention Policy was last updated on November 13, 2025. We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting.