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Legal & Policies

Imprint (Impressum)

Provider identification under §5 TMG and §18 MStV, including Kleinunternehmer status (§19 UStG), WEEE, LUCID, CE conformity, and the §36 VSBG dispute resolution notice.

Provider (Anbieter gemäß §5 TMG)

ZeroTrace
Alte Brühler Straße 127
50997 Köln
Germany

Inhaberin (sole proprietor / Einzelunternehmen): Selda Karakus

Contact

Business Area

Cybersecurity hardware, firmware development, and security tooling.

Tax Information

VAT Identification Number (USt-IdNr.): DE455247790

Hinweis: Als Kleinunternehmer im Sinne von §19 Abs. 1 UStG wird keine Umsatzsteuer berechnet und nicht in Rechnungen ausgewiesen.

Note: As a small business under §19(1) of the German VAT Act (UStG), no VAT is charged or shown on invoices.

Country of Domicile

Germany

ElektroG / WEEE Registration

WEEE-Reg.-Nr. DE: registration via authorised representative in progress

ZeroTrace is in the process of registering with the Stiftung Elektro-Altgeräte Register (stiftung-ear.de) through an authorised representative (Bevollmächtigter gemäß §3 Nr. 9 i.V.m. §6 ElektroG) for the electronic devices placed on the German market — USB-powered ZeroTrace hardware in Gerätekategorie 6 (small IT and telecommunications equipment).

Until the WEEE registration number is issued, end-of-life devices may be returned free of charge to the provider address above for proper disposal in accordance with the ElektroG.

VerpackG / LUCID Registration

LUCID-Nr.: DE1356279884331

ZeroTrace is registered with the Zentrale Stelle Verpackungsregister (Stiftung Zentrale Stelle Verpackungsregister, Osnabrück) in accordance with the German Packaging Act (VerpackG). Shipping and product packaging placed on the German market is licensed through our dual-system partner Interzero Recycling Alliance GmbH.

CE Conformity (Hardware)

ZeroTrace resells genuine Espressif ESP32-S3 modules pre-flashed with our firmware. The manufacturer's CE marking and conformity documentation continues to apply; the firmware does not alter the radio parameters, antenna configuration, or transmit power.

The full certification matrix (CE, FCC, IC, KCC, SRRC, TELEC, MIC, NCC, ANATEL, BQB, Wi-Fi) with PDF links for the WROOM-1, WROOM-1U, and MINI-1 variants is published at /policies/certifications.

Dispute Resolution (§36 VSBG)

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).

Online Dispute Resolution (ODR)

The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. Our e-mail address for this purpose is admin@zerotrace.pw.

Editorial Responsibility (§18 Abs. 2 MStV)

Selda Karakus (address as above).

Liability for Content (§7 TMG)

As a service provider we are responsible for our own content on this website in accordance with §7(1) TMG and general statutory provisions. According to §§8–10 TMG we are however under no obligation to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. Obligations to remove or block the use of information under general statutory provisions remain unaffected. Any liability in this respect is, however, only possible from the moment we obtain knowledge of a concrete legal violation. On receipt of substantiated notice of a violation, we will remove the content concerned without delay.